05 Jul 2018 / Sales Tips
Why did they purchase elsewhere? The answer to this question is highly valuable and significantly important to your dealership. The sooner you work out what red flags are putting customers off, the sooner you can start converting more of your opportunities to sales.
07 Jun 2018 / Sales Tips
I’m more perplexed than ever at the moment, but more disappointed than anything with how many dealerships clearly don’t want to sell cars.
08 Feb 2018 / Sales Tips
Listening helps you build a more emotional connection with your customer, and this connection is highly likely to be the difference between a sale or not
12 Dec 2017 / Sales Tips
We are nearing the end of yet another calendar year. The time comes when that hindsight trigger known as “reflection” kicks in and you feel great about what you have achieved during 2017, or you’ll feel disappointed and bewildered as to why this time has come again and you achieved nothing you wanted to over the past 12 months.
11 Oct 2017 / Reputation
Customer referrals play an important role in maximising opportunities you have from individual customers.
19 Aug 2016 / Sales Tips
A recent Lead Response Management study suggested that making just one change to your sales approach, could increase your chances of turning an enquiry into qualified leads by as much as 60 times.
